Privacy Policy
Effective Date: 05/09/2025
Company Name: Thinking Finance UK Limited
Website: www.thinking-finance.co.uk
Registered Office: Thinking Finance UK Limited, 26 Westhill Road, Ryde, Isle of Wight, PO33 1LQ
FCA Registration Number: 484813
1. Introduction
At Thinking Finance UK Limited (“Thinking Finance”, “we”, “our”, “us”), we are committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, contact us, or use our financial services.
2. Information We Collect
We may collect and process the following personal data:
Personal identification details – name, address, date of birth
Contact details – phone numbers, email addresses
Financial information – income, investments, pensions, mortgages, tax status
Health data – only when required for certain products (e.g. life cover, annuities)
Communication data – records of emails, calls, and meetings
Website usage data – information about how you use our site, collected via cookies
3. How We Use Your Information
We process your personal data to:
Provide you with independent financial advice and related services
Assess your needs, financial goals, and risk tolerance
Recommend suitable products and solutions
Meet legal, regulatory, and compliance obligations
Communicate with you regarding services, updates, and appointments
Improve our website and services
We will only process your data where we have a lawful basis, including contractual necessity, legal obligations, legitimate interests, or consent.
4. Sharing Your Information
We may share your personal data with:
Regulated financial providers, insurers, and lenders when arranging products
Our compliance and legal advisers
Service providers who process data on our behalf (e.g. IT, hosting, and CRM providers)
Regulators and authorities, including the Financial Conduct Authority (FCA), HMRC, or the Financial Ombudsman Service, where required by law
We never sell your personal data to third parties.
5. Data Retention
We retain your personal data only as long as necessary to:
Fulfil the purposes outlined in this Privacy Policy
Comply with FCA and legal obligations
Handle potential disputes and maintain accurate financial records
In most cases, financial records must be kept for at least six years after our relationship ends.
6. Your Rights
Under the UK GDPR and the Data Protection Act 2018, you have the right to:
Access the personal data we hold about you
Request corrections to inaccurate or incomplete data
Request deletion of your data, where legally possible
Restrict or object to processing in certain circumstances
Request transfer of your data to another provider
Withdraw consent where processing is based on consent
To exercise your rights, contact us at admin@thinking-finance.co.uk
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7. Cookies and Website Tracking
Our website uses cookies to:
Improve site functionality and user experience
Understand how visitors use our site
Measure and improve our marketing effectiveness
You can manage cookies via your browser settings. For full details, see our Cookie Policy.
8. Security of Your Data
We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. This includes secure servers, encrypted communications, and restricted staff access to sensitive information.
9. Regulatory Information
Thinking Finance UK Limited is authorised and regulated by the Financial Conduct Authority (FCA).
For more information, you can check the FCA Financial Services Register at https://register.fca.org.uk
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10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Thinking Finance UK Limited
Email: admin@thinking-finance.co.uk
Phone: 01983 812422
Website: www.thinking-finance.co.uk
If you are dissatisfied with how we handle your data, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://www.ico.org.uk
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